WCNY Unlocking the Potential of Knowledge: How to build a strong knowledge program and prepare for A.I

Knowledge centered service or KCS is at the forefront of the collection and sharing of information. Join us for a virtual, thought-provoking panel discussion on best practices for setting up an effective Knowledge program and discuss the evolution of KCS in the world of AI. Our esteemed panelists will delve into the significance of knowledge sharing, impact of setting up a successful coaching program, and how to prepare for AI conversion.

Panelists:

Rae Ann Bruno, President, Business Solutions Training and Consulting

Brenda Hatcher, Knowledge Business Program Manager at Paychex

Christa Seary, IT Knowledge, Reporting & Tools Manager at Paychex